Sometimes, an order will be returned to us as undeliverable.
Reasons for this may include:
- Damaged label
- Incorrect mailing address
- Safety concerns
- Severe weather events
In the event this occurs, when the item is returned to us, we will issue a full refund* to your original payment method. We will not be able to reship the undeliverable item. If you still want the item, you can re-oder it on our website.