If we provide a pre-paid return shipping label, you may follow the tracking information by visiting the FedEx Tracking website.
Attention customers! Out of concern for the safety of our staff, all returns will be placed in quarantine for 48 hours before being received in. This will result in a short delay in processing your return but is the safest way for us to continue allowing returns at this time.
We will process your return within ten days after being returned to the warehouse. The process may be extended due to higher than average order volumes, improperly submitted return requests, and/or shipping delays.
Has it been more than 14-days since returning a product and you still have not received your refund or exchange?
Please Submit a Request and an agent will look into the matter as soon as possible.