Our commitment is to ship your order as quickly as possible, therefore; most orders begin processing within 30 minutes of being placed.
If you recently placed your order, you can cancel it from your registered Pyramyd Air account.
- Log into your Pyramyd Air customer account.
- Select 'My Orders' from the Account Menu.
- Click 'Order Details' of the order you want to cancel.
- Click 'Cancel Order' from the order details section.*
- Choose 'Yes' when prompted.
- You will receive a pop-up notification and an email confirming that your order has been canceled.
*Once your order begins processing, this option is not available.