What do I do if I receive a damaged item in my order? John July 11, 2020 22:37 Updated If an item is damaged in your order, please contact us at (888) 262-4867 Monday - Friday 9 AM - 5:30 PM EST or Submit a Request and an agent will be happy to assist you in resolving your concern. Related articles What do I do if an item is missing from my order? How do I return a product? Will I be notified when my return is processed? How do I check the status of my order? How long will it take to receive my refund? Comments 0 comments Please sign in to leave a comment.