This article explains the current status displayed on any of your orders throughout the order process. Additional order details and available self-service functions are also detailed in this article.
Explore these topics to better understand your order's current status and the available self-service functions:
We received your order and our system is currently verifying your shipping information and payment details.
We are currently processing your order and if needed, manually verifying any information. Once approved, your order will automatically move to the next step.
In tech services
NOTE: Selecting service may delay shipment by 1-2 business days. Add services during the checkout process.
Your order is packed, inspected, sealed, and assigned a tracking number. Our shipping partners (depending on your selected shipping method) will update their system within 24-hours of receiving the tracking information.
Track your package and see carrier shipping details using the 'Track Package' button.
You will be re-directed to the shipper's website.
- Order again. Your favorite products are just a click away. Find the 'Order Again' button in the details section of the order history page.
- Write a review about your favorite (or least-favorite) purchase, and share it with the airgun community. Our staff reads reviews before publication. However, due to the volume of submissions we receive, it could take up to 2 weeks before we review your submission.
- Report a problem to connect directly with a friendly support team member.
- Print invoice to generate a PDF copy of your purchase invoice to save for your records.
- Cancel your order with ease directly from your customer account.