Affirm loan authorizations are valid for 30-days after your order is submitted. Sometimes, a backorder item is out of stock longer than your loan authorization is valid. If this is the case, please follow these steps to create a NEW loan authorization.
We will automatically email you when your loan is about to expire.
Don't worry; we will not cancel your order. We'll hold your items until we hear from you.
To receive a new loan authorization, follow these steps:
- Head over to www.PyramydAir.com and place a NEW order for the same item(s).
- Select Affirm as your payment option (don't worry - you will only have one loan).
- Add Order comments so your order is flagged.
- Submit your order for approval.
- Reply to the email you received from us with your NEW order number, and we will grab the authorization from your NEW order and apply it to your original order.
- We will cancel the new order and send you a confirmation email.
We know this is not ideal, and we are making changes behind the scenes to improve this experience. We appreciate your continued patience.