Service Questions




  • Tim Lawson

    My air pistol was bought 8 months ago from Pyramyd Air. I believe it's still under warranty. How do I go about getting warranty work done to my pistol?

  • Matthew Z

    We are sorry to hear there is a problem with your pistol. The best way to get this handled would be to reach out to one of our support representatives to help check on the order and see what warranty is left and if it is through us or the manufacturer. Our number is 888-262-4867 and we are available from Monday through Friday from 9 am to 530 pm eastern. Or you can email your order number to our support team at 

  • Lin Htin

    I am meet with sth air leakage problem .
    Bsa r10 mk2 .177 from regulator and
    Hatsan galatian. 25 from valve stem sal.
    I would like to repair myself.
    How to order for needed parts.

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